I Got in a Fender Bender, Now What?
Immediate Safety Checklist
- Prioritize safety for everyone involved.
- Check yourself and passengers for injuries—be aware that whiplash can appear hours later.
- Call 911 if necessary. If there are injuries a police report will be needed.
- If the vehicle is drivable, move it to the shoulder or a parking lot to avoid blocking traffic.
- Turn on hazard lights immediately to alert other drivers.
The Information Exchange
- Gather driver details: name, contact information, and driver's license number.
- Record vehicle information: make, model, and license plate number.
- Collect insurance information: company name and policy number.
- If there are witnesses, obtain their names and phone numbers.
Document the Scene
- Use your phone to take clear photos of vehicle damage from all angles.
- Photograph the surrounding area, including street signs, intersections, and skid marks.
- Document the cars’ positions relative to each other.
Hidden Damage: Why "Minor" Isn't Always Small
- Modern cars contain crumple zones and sensitive electronics.
- Parking sensors and blind-spot monitors are often located in bumpers; even minor dents may misalign cameras and sensors.
- The bumper cover may look normal, but the reinforcement bar underneath could be cracked or bent.
- A collision to a wheel or car side can affect alignment, leading to uneven tire wear and handling issues.
Navigating the Repair Process
- Decide whether to file a claim through insurance or pay out-of-pocket.
- If using insurance, your carrier may recommend a preferred body shop, but YOU HAVE THE RIGHT TO CHOOSE WHICHEVER BODY SHOP YOU TRUST.
- Request a detailed, line-item estimate for parts and labor.
- Coordinate directly with your insurance adjuster to simplify the process. If using SS Motors, we will be in contact with the insurance company also.
Pro Tip
- While an accident may be inconvenient, restoring your vehicle to its pre-accident condition is straightforward with professional help.
- Never ignore a fender bender—what appears to be a scratch could be a compromised safety system.
- Get a professional inspection to ensure your vehicle remains safe for the road.